Chatwoot alternatives

+ Flow editor with real code escape hatches, and it deploys to WhatsApp and Slack.
− Free credits run out quickly once a bot gets traffic.

+ Agents take real actions (returns, bookings, account changes) with strong guardrails, and you pay only for resolved cases.
− Enterprise sales process and pricing; not self-serve for small businesses.

+ Paste a URL and have a working embedded bot in minutes, with actions for lookups and lead capture.
− Message credits are tight on lower tiers, and answers drift when the source content is thin.

+ Combines live chat, email inbox and the Lyro AI agent in one affordable tool with Shopify and WordPress plugins.
− Lyro conversations are metered separately, so costs climb as the bot gets busier.

+ Mature reporting on what was resolved versus escalated.
− Paid only, and rollout is a project rather than an afternoon.

+ Built to close tickets, with QA and reporting on what it actually answered.
− Enterprise sales cycle and no self-serve tier.

+ Pay-per-resolution pricing and consistently high measured resolution rates on real support queues.
− Per-resolution fees scale unpredictably, and it is most compelling if you already use Intercom.

+ Native to the ticketing system many support teams already run, with agent-assist as well as customer-facing bots.
− Add-on pricing on top of Zendesk seats makes the total cost high, and setup needs admin effort.