Head to head · Business · updated Oct 26, 2026
Chatwoot vs Botpress
Chatwoot scores 69 to Botpress's 64 on public evidence for customer support chatbot, and they rank #1 and #2 there. Both are free to start. Numbers below are the same public signals the ranking uses, recomputed nightly — nothing here is sponsored.
Chatwoot
Open-source customer engagement suite with an AI agent for replies and summaries.
+ Self-host the whole helpdesk - the AI is an add-on, not the lock-in.
− You run the infrastructure, and the AI features need your own model key.
Botpress
Visual builder for LLM chat agents with tools, knowledge bases and channels.
+ Flow editor with real code escape hatches, and it deploys to WhatsApp and Slack.
− Free credits run out quickly once a bot gets traffic.
Side by side
public evidence| Chatwoot | Botpress | |
|---|---|---|
| Evidence score / 100 | 69 | 64 |
| GitHub stars | 38,360 | 14,969 |
| Hacker News stories, 30d | 0 | 0 |
| Release-feed mentions, 30d | 0 | 0 |
| Last activity | 0 days ago | 2 days ago |
| Pricing | Open source · Self-host free; cloud plans paid | Free tier · Free monthly credits; pay as you go after |
| Platforms | web, linux, api, ios, android | web, api, linux |
| Maker | Chatwoot | Botpress |
Which one?
Pick Chatwoot if
- you want the stronger public evidence (69 vs 64)
- you need it on android, ios
Best for teams that want to own their support stack.
Pick Botpress if
Flow editor with real code escape hatches, and it deploys to WhatsApp and Slack.
Best for building a support bot without a backend.