Agents & automation · by OpenAI
ChatGPT Agent (Operator)
OpenAI's hosted agent, formerly Operator, that browses websites and completes tasks in a virtual computer.
+ No setup: it runs in OpenAI's own browser and pauses for you to log in or confirm purchases.
− Slow, limited monthly task quota, and blocked by many sites' bot defences.
Open ChatGPT Agent (Operator) ↗ best for: consumers delegating web errands like bookings and research
Evidence
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+ Lets you fall back to deterministic Playwright for the parts you want to keep reliable.
− Best experience assumes Browserbase hosting; local use needs more configuration.
+ Extracts interactive elements into a compact DOM representation so agents click reliably with cheap models.
− Flaky on sites with heavy anti-bot protection and sensitive to model choice.
+ Uses the accessibility tree instead of screenshots, so it is fast and works with non-vision models.
− It is a tool, not an agent; you still need an MCP client to drive it.
+ Scales browser sessions without managing Chrome, with recordings for debugging.
− Costs climb quickly with concurrent sessions and proxy usage.
+ Vision-based approach survives layout changes that break selector-based scripts.
− Slow and token-hungry on long multi-page forms.